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1. 14-Day Return Policy

We want you to love your purchase. If you are not completely satisfied with your order, you have 14 days from the date you receive your item to request a return and refund—no questions asked.

2. Eligibility & Return Conditions

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unworn, unwashed, and in the same condition that you received it.

  • It must be in its original packaging with all tags, labels, and accessories attached.

  • You must provide a receipt or proof of purchase (such as your order number or confirmation email).

3. How to Start a Return

  1. Contact Us: Email our support team at [yigitstrqfee@gmail.com] within 14 days of delivery. Please include your order number and the reason for the return.

  2. Ship the Item: Once your return request is approved, we will provide you with the return shipping address and instructions.

  3. Inspection: Upon receiving your item, our team will inspect it to verify its condition before processing your refund.

4. Refunds

  • Processing Time: Once your return is inspected and approved, your refund will be processed to your original payment method within 5 to 10 business days.

  • Bank Processing: Please note that credit card companies and banks may take additional time to post the refund to your account.

  • Return Shipping Costs: Unless the return is due to our error (damaged or defective item), customers are responsible for covering return shipping costs. Shipping costs are non-refundable.

5. Damaged, Defective, or Wrong Items

Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at [yigitstrqfee@gmail.com] within 48 hours of delivery with photos of the item and packaging. We will evaluate the issue and arrange a free replacement or full refund.

6. Non-Returnable Items (Exceptions)

Certain types of items cannot be returned due to hygiene, customization, or technical reasons:

  • Custom-made, personalized, or made-to-order products.

  • Opened personal care or hygiene items (e.g., cosmetics, undergarments).

  • Digital downloads, gift cards, or downloadable software products.

7. Contact Us

For any questions regarding returns and refunds, feel free to reach out to us:

  • Email: [yigitstrqfee@gmail.com]